Once you complete the service request, you will receive a work order number. This number authorizes the return of your unit. Please clearly write the work order number on the outside of the box to ensure your package is delivered to the appropriate department. Packages received without a visible work order number will be delayed, quarantined, and subject to a service fee.

Return Address
ACR Electronics
5757 Ravenswood Rd
Fort Lauderdale, FL 33312

Upon receipt, your package will be routed to the correct department. Our standard processing time is 30–45 days.

If you have any questions, please contact us at returns@acrartex.com and a dedicated Customer Support Agent will follow up with you.