Return Material Authorization

ACR Electronics, Inc. (ACR) offers material and workmanship warranty coverage to our customers for most ACR products. We have an onsite repair facility that provides services on select ACR and ARTEX brand items. In order to initiate a warranty or service request, click on the link below to start the process.

https://www.acralive.com/RMAHome.aspx

You will need the following information to complete your RMA request;

  1. Product Model Number
  2. Product Part Number
  3. Product Serial Number
  4. Manufacture Date

 By returning or sending products back to ACR Electronics, Inc., you are doing so in accordance with our Return Material Authorization Policy. For Aircraft-On-Ground (AOG) service, please call +1(954) 258-0225 and provide the model number, part number and serial number of the required Emergency Locator Transmitter (ELT).

For assistance with your RMA online request please call 954-981-3333.

 If you are unable to call due to time zone constraints please email  Info@acrartex.com