{"id":144047,"date":"2020-12-03T12:41:26","date_gmt":"2020-12-03T17:41:26","guid":{"rendered":"https:\/\/www.acrartex.com\/podpora\/vraceni-vymeny-a-propagacni-akce\/"},"modified":"2025-07-08T10:29:30","modified_gmt":"2025-07-08T15:29:30","slug":"vraceni-vymeny-a-propagacni-akce","status":"publish","type":"page","link":"https:\/\/www.acrartex.com\/cs\/podpora\/vraceni-vymeny-a-propagacni-akce\/","title":{"rendered":"Vr\u00e1cen\u00ed, v\u00fdm\u011bny a propaga\u010dn\u00ed akce"},"content":{"rendered":"\n

Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed <\/h2>\n\n

N\u00e1kupy proveden\u00e9 online na www.ACRARTEX.com<\/h4>\n\n

Stoj\u00edme si za na\u0161imi produkty. Pokud v\u00e1\u0161 n\u00e1kup na www.ACRARTEX.com nespl\u0148uje va\u0161e o\u010dek\u00e1v\u00e1n\u00ed, m\u016f\u017eete jej vr\u00e1tit a z\u00edskat n\u00e1hradu (bez poplatk\u016f za dopravu a p\u0159\u00edpadn\u00e9ho 20% poplatku za op\u011btovn\u00e9 naskladn\u011bn\u00ed) do 30 dn\u016f od data n\u00e1kupu, s v\u00fdjimkou n\u00ed\u017ee uveden\u00fdch p\u0159\u00edpad\u016f. St\u00e1hn\u011bte si pros\u00edm kopii \u00fa\u010dtenky a p\u0159ilo\u017ete ji k vr\u00e1cen\u00e9mu zbo\u017e\u00ed pomoc\u00ed na\u0161eho formul\u00e1\u0159e pro autorizaci vr\u00e1cen\u00ed materi\u00e1lu (E-commerce RMA). <\/p>\n\n

Nouzov\u00e9 r\u00e1diomaj\u00e1ky pro indikaci polohy (EPIRB), osobn\u00ed loka\u010dn\u00ed maj\u00e1ky (PLB) a nouzov\u00fd lok\u00e1tor Vys\u00edla\u010de (ELT) lze vr\u00e1tit a z\u00edskat plnou n\u00e1hradu do 30 dn\u016f od data n\u00e1kupu pouze v p\u0159\u00edpad\u011b, \u017ee nebyla poru\u0161ena ochrann\u00e1 plomba. po\u0161kozen\u00e1 krabice. Krom\u011b toho nesm\u00ed b\u00fdt registrov\u00e1n u n\u00e1rodn\u00edho registra\u010dn\u00edho \u00fa\u0159adu. Jak\u00fdkoli produkt Na osobu, kter\u00e1 m\u00e1 n\u00e1rok na propaga\u010dn\u00ed nab\u00eddku (slevy v hotovosti nebo zbo\u017e\u00ed zdarma), kter\u00e1 byla uplatn\u011bna, se n\u00e1rok z\u00edskat ned\u00e1. <\/p>\n\n

Pokyny pro vr\u00e1cen\u00ed:<\/p>\n\n

Po z\u00edsk\u00e1n\u00ed autoriza\u010dn\u00edho \u010d\u00edsla pro vr\u00e1cen\u00ed materi\u00e1lu (Ecommerce RMA) zabalte polo\u017eku do origin\u00e1ln\u00edho obalu a za\u0161lete n\u00e1m ji zp\u011bt s \u010d\u00edslem RMA jasn\u011b uveden\u00fdm na vn\u011bj\u0161\u00edm obalu na adresu uvedenou ve formul\u00e1\u0159i RMA. Polo\u017eky obsahuj\u00edc\u00ed nebezpe\u010dn\u00fd materi\u00e1l lze ACR vr\u00e1tit pouze pozemn\u00ed z\u00e1silkou a mus\u00ed b\u00fdt ozna\u010deny spr\u00e1vnou p\u0159epravn\u00ed dokumentac\u00ed pro nebezpe\u010dn\u00e9 materi\u00e1ly (nav\u0161tivte str\u00e1nku produktu a zjist\u011bte, zda v\u00e1\u0161 produkt spl\u0148uje podm\u00ednky). <\/p>\n\n

S v\u00fdjimkou p\u0159\u00edpad\u016f, kdy je vr\u00e1cen\u00ed zbo\u017e\u00ed v\u00fdsledkem chyby spole\u010dnosti ACR nebo je zbo\u017e\u00ed doru\u010deno po\u0161kozen\u00e9 \u010di vadn\u00e9, jsou p\u016fvodn\u00ed n\u00e1klady na dopravu nevratn\u00e9 a vy hrad\u00edte ve\u0161ker\u00e9 n\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu. ACR nenese odpov\u011bdnost za vr\u00e1cen\u00e9 zbo\u017e\u00ed, kter\u00e9 se ztrat\u00ed b\u011bhem p\u0159epravy nebo bude vr\u00e1ceno na nespr\u00e1vnou adresu; uschovejte si pros\u00edm informace o sledov\u00e1n\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed. <\/p>\n\n

<\/p>\n\n

\u00dapln\u00e9 z\u00e1sady pro autorizaci vr\u00e1cen\u00ed materi\u00e1lu View zde.<\/a><\/strong><\/p>\n\n

N\u00e1kupy neuskute\u010dn\u011bn\u00e9 na ACRARTEX.com<\/h4>\n\n

N\u00e1kupy, kter\u00e9 nebyly provedeny na t\u011bchto webov\u00fdch str\u00e1nk\u00e1ch (www.acrartex.com), lze vr\u00e1tit pouze prodejci, od kter\u00e9ho jste zakoupil produkt a ne spole\u010dnosti ACR . <\/p>\n\n

Pokud je t\u0159eba produkt vr\u00e1tit za \u00fa\u010delem z\u00e1ru\u010dn\u00ed opravy, st\u00e1hn\u011bte si formul\u00e1\u0159 \u017e\u00e1dosti RMA pomoc\u00ed n\u00ed\u017ee uveden\u00e9ho odkazu. Vypln\u011bn\u00e9 formul\u00e1\u0159e za\u0161lete na adresu returns@acrartex.com.<\/a> <\/p>\n\n

Nevypl\u0148ujte formul\u00e1\u0159 RMA pro v\u00fdm\u011bnu bateri\u00ed ACR (EPIRB a PLB) \u2013 zde najdete m\u00edstn\u00ed servisn\u00ed st\u0159edisko<\/a> . <\/p>\n\n

\u017d\u00e1dost o autorizaci vr\u00e1cen\u00ed materi\u00e1lu<\/span><\/a><\/strong> <\/p>\n\n

K dokon\u010den\u00ed \u017e\u00e1dosti o RMA budete pot\u0159ebovat n\u00e1sleduj\u00edc\u00ed informace:<\/strong> 1. \u010c\u00edslo modelu produktu 2. \u010c\u00edslo d\u00edlu produktu 3. S\u00e9riov\u00e9 \u010d\u00edslo produktu 4. Datum v\u00fdroby<\/p>\n\n

Vr\u00e1cen\u00edm nebo zasl\u00e1n\u00edm produkt\u016f zp\u011bt spole\u010dnosti ACR Electronics , Inc. tak \u010din\u00edte v souladu s na\u0161imi Z\u00e1sadami pro autorizaci vr\u00e1cen\u00ed materi\u00e1lu.<\/p>\n\n

Pro pomoc s va\u0161\u00ed \u017e\u00e1dost\u00ed o RMA<\/strong> n\u00e1s kontaktujte na \u010d\u00edsle 954-981-3333 (mo\u017enost 4) nebo n\u00e1m napi\u0161te e-mail na adresu returns@acrartex.com.<\/a><\/p>\n\n

<\/p>\n\n

Zp\u016fsoby vr\u00e1cen\u00ed pen\u011bz<\/h2>\n\n

Vr\u00e1cen\u00ed zbo\u017e\u00ed proveden\u00e9 do 30 dn\u016f od n\u00e1kupu bude provedeno stejn\u00fdm zp\u016fsobem platby, jak\u00fd byl pou\u017eit p\u0159i p\u016fvodn\u00edm prodeji. Od data zpracov\u00e1n\u00ed vr\u00e1cen\u00ed pen\u011bz po\u010d\u00edtejte s lh\u016ftou a\u017e 14 pracovn\u00edch dn\u016f, ne\u017e bude vr\u00e1cen\u00e1 \u010d\u00e1stka p\u0159ips\u00e1na na v\u00e1\u0161 \u00fa\u010det kreditn\u00ed karty. <\/p>\n\n

Stav objedn\u00e1vky<\/h2>\n\n

P\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky budete moci potvrdit svou objedn\u00e1vku. Po odesl\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00edte potvrzovac\u00ed e-mail. Pokud n\u011bkterou z polo\u017eek nebude mo\u017en\u00e9 odeslat, n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00fdch slu\u017eeb v\u00e1s bude informovat o dal\u0161\u00edm postupu. Chcete-li zkontrolovat stav sv\u00e9 objedn\u00e1vky, p\u0159ihlaste se ke sv\u00e9mu \u00fa\u010dtu na webu, p\u0159ejd\u011bte do Historie objedn\u00e1vek a klikn\u011bte na konkr\u00e9tn\u00ed objedn\u00e1vku. <\/p>\n\n

Z\u00e1sady pro vr\u00e1cen\u00ed plateb<\/h2>\n\n

ACR Electronics se ve\u0161ker\u00e1 \u00fasil\u00ed vynalo\u017e\u00ed na vy\u0159e\u0161en\u00ed p\u0159\u00edpadn\u00fdch podvodn\u00fdch n\u00e1kup\u016f s na\u0161imi v\u00e1\u017een\u00fdmi z\u00e1kazn\u00edky. U ka\u017ed\u00e9ho n\u00e1kupu beaconu, u kter\u00e9ho je pod\u00e1na \u017e\u00e1dost o storno platbu, kter\u00e1 nebyla: (1) vy\u0159e\u0161ena ozn\u00e1men\u00edm va\u0161\u00ed bance o uzav\u0159en\u00ed storna platby; nebo (2) zbo\u017e\u00ed vr\u00e1ceno spole\u010dnosti ACR v souladu s na\u0161imi z\u00e1sadami pro vr\u00e1cen\u00ed zbo\u017e\u00ed, ACR nahl\u00e1s\u00ed sporn\u00e9 produkty, jejich jedine\u010dn\u00e9 identifika\u010dn\u00ed \u010d\u00edslo a s\u00e9riov\u00e1 \u010d\u00edsla jako odcizen\u00e9, do datab\u00e1ze n\u00e1rodn\u00edch registra\u010dn\u00edch \u00fa\u0159ad\u016f, dokud nebude storno platba vy\u0159e\u0161ena. <\/p>\n\n

<\/h2>\n\n

<\/p>\n\n

<\/h2>\n","protected":false},"excerpt":{"rendered":"

Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed N\u00e1kupy proveden\u00e9 online na www.ACRARTEX.com Stoj\u00edme si za na\u0161imi produkty. Pokud v\u00e1\u0161 n\u00e1kup na www.ACRARTEX.com nespl\u0148uje va\u0161e o\u010dek\u00e1v\u00e1n\u00ed, m\u016f\u017eete jej vr\u00e1tit a z\u00edskat n\u00e1hradu (bez poplatk\u016f za dopravu a p\u0159\u00edpadn\u00e9ho 20% poplatku za op\u011btovn\u00e9 naskladn\u011bn\u00ed) do 30 dn\u016f od data n\u00e1kupu, s v\u00fdjimkou n\u00ed\u017ee uveden\u00fdch p\u0159\u00edpad\u016f. St\u00e1hn\u011bte si pros\u00edm kopii \u00fa\u010dtenky a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":144023,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-144047","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/pages\/144047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/comments?post=144047"}],"version-history":[{"count":3,"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/pages\/144047\/revisions"}],"predecessor-version":[{"id":160478,"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/pages\/144047\/revisions\/160478"}],"up":[{"embeddable":true,"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/pages\/144023"}],"wp:attachment":[{"href":"https:\/\/www.acrartex.com\/cs\/wp-json\/wp\/v2\/media?parent=144047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}